Frequently Asked Questions
Everything you need to know about your luxury fragrance journey.
Are your fragrances 100% authentic?
Yes, every perfume available at Oasis Perfumes is guaranteed to be 100% authentic and sourced directly from authorized distributors or the fragrance houses themselves.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited shipping options at checkout for those who need their scent sooner.
What is your return policy for opened perfumes?
Due to the personal nature of our products, we can only accept returns on unopened and sealed items within 30 days of purchase. We recommend purchasing a sample size first if you are unsure about a scent.
How should I store my perfumes to ensure they last?
To preserve the integrity of the fragrance, store your bottles in a cool, dark place away from direct sunlight and humidity. Avoid keeping them in bathrooms where temperature fluctuations occur.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. Shipping costs and delivery times vary by location and are calculated at the final stage of checkout.
Can I track my order once it has been placed?
Absolutely. Once your order is processed and shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status.